CORONAVIRUS UPDATE

Lings Motor Group will start to re-open all sites from 1st June - We thank you for your support and patience during these difficult times.

VEHICLE SALES - REOPENING ON MONDAY 1st JUNE

Our sales departments will reopen on Monday 1st June! We are confident that our dealerships are COVID-19 secure and we look forward to reopening our sales operations - with the recent high demand, don't hesitate - reserve your car or motorcycle online today!

We’re urging our customers to read through the below steps, put in place to keep our staff and customer safe! Additionally, our team are working hard to process vehicles that were due to be collected prior to and during the lockdown - we will be making contact with you, to arrange the safe handover of your car or motorcycle.

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SERVICING & REPAIRS

From Monday 1st June, all Lings Motor Group branches will be offering service appointments. Our team are now able to carry out basic services or repairs, that have previously been postponed or have developed during these difficult times. With the current high demand, we request you complete the online enquiry form as early as possible to secure an appointment. This is an appointment only service - prior booking is essential.

Request a Service Appointment

PARTS, CLOTHING & ACCESSORIES

Parts, Clothing and Accessory orders will continue to be managed by our parts department, allowing you to continue to obtain those much needed items.

Please, where possible, continue to order via the website - helping improve the efficiency of this service. Our parts team remain on hand to deal with all enquiries.

Buy Parts Online

Our Dedication to keeping our staff and customers safe

We've taken every precaution to keep our Staff and Customers safe within our dealerships. Please take the time to read through the many steps we are taking, to ensure a COVID-19 secure environment.

  • All cars & motorcycles, whether Sales or Service, will be sanitised before being handed over.
  • Service customers will be provided with a dedicated vehicle drop off and pick up points - abiding to social distancing guidelines.
  • Clear and visible instructions for customers will be available, showing the route to take when dropping off their keys and where appropriate, one way systems are in force.
  • Posters will be displayed at each entrance, outlining safety precautions and restrictions in place, to enable safe social distancing.
  • Hand sanitiser stations will be available at each entrance & exit, this must be used before entering and exiting the building.
  • All members of staff will wear masks and gloves when working on customers' vehicles
  • Service washes will be reduced.
  • Please wherever possible make payments by bank transfer or contactless.
  • Refreshments are temporarily unavailable at our dealerships

Dealership Staff

Whilst we are always very happy to see our customers, please be aware that our staff will not be shaking hands and will be keeping a safe distance, to help reduce the risk of spreading the virus. Any member of staff displaying COVID-19 symptoms will be instructed to self-isolate and not attend the workplace.

Levels of Service

When our dealerships fully re-open for sales, service and repair, we may be working with reduced resources, so please excuse us if your experience doesn't live up to our normal high standards or if we’re a little slower to respond to enquiries.


If your query has not been answered here - please contact us below.

General Enquiry

Updated: 28th May 2020